Frequently Asked Questions

Everything you need to know about your MOIRA BEAUTY experience.

Are MOIRA BEAUTY products cruelty-free?

Yes, we are proud to be a 100% cruelty-free brand. We do not test our products or ingredients on animals, nor do we allow third parties to test on our behalf.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website. You can also view your order status by logging into your account.

What is your return policy?

We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.

Do you offer international shipping?

Yes, MOIRA BEAUTY ships to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Are your products vegan?

Many of our products are vegan. You can find a specific 'Vegan' tag on the product description pages for all eligible items in our collection.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.